Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Data”).

A. Information You Provide Directly

Contact & Account Information: Name, email address, phone number, and account credentials.
Billing & Shipping Details: Shipping address, billing address, and recipient contact details.
Customer Support & Inquiries: Any information you provide when communicating with our support team.

B. Payment Information

Payments are processed securely via Stripe or PayPal.
We do not store or process your full credit card details on our servers. Payment credentials are directly collected and handled by our authorized PCI-DSS compliant payment processors.

C. Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.
Cookies & Tracking Technologies: We use cookies, pixels, and web beacons to enhance site navigation, analyze traffic, and remember your cart items.

2. How We Use Your Information

We use your Personal Data for legitimate business purposes, including:

Order Fulfillment: Processing transactions, shipping orders, and sending tracking information.
Customer Care: Responding to inquiries, returns, and dispute resolutions.
Site Optimization: Improving our website speed, user experience, and security.
Legal & Tax Compliance: Maintaining required accounting records and managing regional tax obligations (such as Purchaser Use Tax reporting requirements where applicable).
Fraud Prevention: Detecting and preventing unauthorized, suspicious, or illegal activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who assist us in operating our business:

Payment Gateways: Stripe and PayPal (to authorize and complete transactions).
Logistics & Carriers: Courier and fulfillment partners (e.g., USPS, UPS, FedEx) to deliver your purchases.
Legal & Regulatory Authorities: When required by law, court order, or governmental regulations, or to protect our legal rights.

4. Cookies and Tracking Choices

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline or delete cookies. Please note that disabling cookies may affect certain features of our online store, such as keeping items in your shopping cart.

5. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption) to safeguard your personal information. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal/accounting requirements, or resolve disputes.

6. Your Rights & Choices (U.S. Residents)

Depending on your state of residence (including California, Virginia, Colorado, and others), you may have the following privacy rights:

Right to Know/Access: Request details regarding the categories and specific pieces of personal data we have collected about you.
Right to Correct: Request correction of inaccurate personal information.
Right to Delete: Request deletion of your personal information, subject to statutory legal exemptions.
Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

7. Third-Party Links & Intellectual Property

Our website may contain links to external sites or reference third-party designer brand names for identification purposes under fair use. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our Site is intended for general audiences aged 18 and older. We do not knowingly collect personal information from children under the age of 13 (or 16 where applicable). If we learn that we have collected data from a child without parental consent, we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our website following the posting of modifications indicates your acknowledgment of the updated policy.

10. Contact Us

If you have any questions, concerns, or complaints regarding our products, corporate practices, or these policies, please contact our support team. We aim to respond to all inquiries within 24–48 business hours.