Shipping Policy

SUMMARY: We offer fast, reliable domestic and international shipping for our designer apparel, footwear, bags, and luxury fashion accessories. All orders are processed securely and dispatched with full tracking provided.

1. Order Processing Time

Standard Processing: Orders are typically processed and dispatched within 1 to 3 business days (Monday through Friday, excluding U.S. federal holidays).
Order Tracking: Once your order is packaged and handed over to the shipping carrier, you will automatically receive a shipping confirmation email containing your tracking number and carrier details.

2. Domestic Shipping Options & Estimated Delivery (United States)

We ship to all 50 U.S. states, P.O. Boxes, APO/FPO addresses, and U.S. Territories via trusted commercial carriers (USPS, UPS, FedEx).

Shipping Method	Estimated Delivery Time	Standard Rate
Standard Ground	5 – 10 Business Days	$5.99 (Free on orders over $100)
Express / Expedited	3 – 7 Business Days	$14.99

Note: Delivery times are estimates provided by the carriers and are not strictly guaranteed, especially during peak holiday seasons or severe weather events.

3. Shipping Rates & Free Shipping

Free Standard Shipping: Applied automatically at checkout on all eligible domestic U.S. orders with a subtotal of $100.00 USD or more (after discounts and before any applicable fees).
Flat Rate Shipping: Orders under $100.00 USD are charged a flat rate based on the chosen tier at checkout.

4. International Shipping

We deliver worldwide to select countries across Europe, North America, Asia-Pacific, and South America.

Carrier & Timeline: International orders are shipped via DHL Express or FedEx International, with an estimated delivery window of 5 to 10 business days.
Customs, Duties & Taxes: International packages may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the sole responsibility of the recipient.

5. Order Tracking & Address Verification

Tracking Your Package: You can track your shipment at any time by clicking the tracking link in your shipping confirmation email or logging into your store account.
Address Accuracy: Please verify your shipping address carefully before completing your order. We are not responsible for delays, lost packages, or misdeliveries resulting from incomplete or inaccurate shipping details provided at checkout.

6. Lost, Damaged, or Stolen Packages

Damaged Items: If your order arrives damaged, please retain all original packaging and notify us within 48 hours of delivery at support@raregaze.com with clear photos.
Carrier Delays / Stolen Goods: Once a package is scanned as “Delivered” by the shipping carrier, risk of loss transfers to the customer. If your package is marked as delivered but you cannot locate it, please check with neighbors/building managers and contact the carrier to file a trace request before emailing support.

7. Contact Us

If you have any questions, concerns, or complaints regarding our products, corporate practices, or these policies, please contact our support team. We aim to respond to all inquiries within 24–48 business hours.